Refund policy

Kindred Nest

Because all of our products are custom-made to order, we do not accept general returns or exchanges. However, we want you to be 100% satisfied with your purchase. If there is a problem with your order, please contact us within 7 days of delivery so we can make it right.

We will offer a replacement or refund in the following cases:

• You received the wrong item

• Your item arrived damaged

• There is a clear manufacturing defect

To request a replacement or refund, please email us at cretaradar@gmail.com with:

• Your order number

• Photos of the product and packaging

• A brief description of the issue

Once approved, we will send a replacement at no extra cost or issue a full refund. We are unable to offer returns or refunds for:

• Buyer’s remorse

• Incorrect size ordered
  

Each item is unique-slight variations in color or pattern may occur.  

We appreciate your understanding and thank you for supporting custom-made goods!